DMT's return policy states that product cannot be returned to stock if:

1. Customer has had the product for more than 30 days (from date received).
2. The product ships or stored at any temperature that is not room temperature.
3. The package has been opened or seal broken.
4. The package is defaced or has writing on it.
5. Is a hazardous product.
6. Product is a media packed column.
7. Product is custom or made to order.

Please note that if the return does not meet the above criteria, the item will be sent back without credit.

Once authorized for a return, please send as soon as possible. After 30 days we will cancel the return order and terminate any credit.

If you have any questions please contact Dutch Medical Technology.